1. Introduction

At Don Gildo Coffee, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website (dongildo.com) and purchase our specialty coffee.

2. Information We Collect

When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including:

  • Personal Details: Your name, billing address, shipping address, email address, and phone number.
  • Payment Information: We use a secure third-party payment processor (Stripe). We do not collect, store, or have access to your full credit card numbers. All payment data is encrypted and handled directly by Stripe in compliance with strict industry security standards (PCI-DSS).
  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, and some of the cookies that are installed on your device to improve your browsing experience.

3. How We Use Your Information

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your order or tracking status.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our premium coffee (only if you have opted in to receive such communications).

4. Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us operate our business and fulfill your orders. For example, we use WooCommerce to power our online store, Stripe to process payments securely, and shipping carriers to deliver your coffee. We do not sell your personal data to third parties.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@dongildo.com.